Terms of service

Terms of service

These Terms & Conditions govern your access to and use of https://jonalda.com (the “Website”). The Website is operated by UNYX LLC, trading as Jonalda. These Terms also apply to all products and services made available through the Website.

By accessing the Website or placing an order, you agree to be bound by these Terms & Conditions.

Trading name: Jonalda
Legal business name: UNYX LLC
Company registration number: L25000171566
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Phone number: +44 7488 845581
Email: info@jonalda.com
Website: https://jonalda.com

You can browse the Website without creating an account. However, placing an order or accessing certain features may require you to provide information and accept these Terms.

Jonalda offers women’s clothing and fashion products through this Website. These Terms outline the rights and responsibilities of UNYX LLC, trading as Jonalda, and everyone who uses the Website.

If you do not agree with these Terms, please do not use the Website or our services.

Throughout these Terms, the words “we”, “us”, and “our” refer to UNYX LLC, trading as Jonalda.

Any new features, services, or tools introduced on the Website will also be subject to these Terms. We may update these Terms from time to time, and any changes will take effect once published on this page.

Our online store is powered by Shopify, which provides the e-commerce platform and technical infrastructure used to operate the Website.

SECTION 1 – ONLINE STORE CONDITIONS

By using this Website, you confirm that you are at least the age of majority in your country of residence or have obtained permission from a parent or legal guardian where required by applicable law.

You must not use the Website for any unlawful purpose or in breach of any applicable laws or regulations, including copyright legislation.

You must not introduce viruses, malware, or any other harmful code into the Website.

Any breach of these Terms may result in immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders where reasonably necessary and permitted by applicable law.

Information you submit, excluding payment details, may be transferred over various networks and adapted to meet technical requirements. Payment information is encrypted during transmission.

You must not reproduce, duplicate, copy, sell, resell, or exploit any part of the Website or our services without our prior written consent.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that information published on the Website is accurate and up to date. However, occasional errors or omissions may occur.

Some content may remain available for reference purposes. We may update or remove information where appropriate.

Nothing in this section affects any rights that cannot lawfully be excluded or limited.

SECTION 4 – PRODUCTS & PRICING

Product prices and availability may change from time to time.

We reserve the right to modify, suspend, or discontinue products or services, subject to any obligations relating to orders that have already been accepted.

The price applicable to your purchase will be the price displayed and confirmed during the checkout process, subject to correction of genuine pricing errors as permitted by applicable law.

SECTION 5 – PRODUCT INFORMATION

Some products are available exclusively through our online store and may be offered in limited quantities.

We make reasonable efforts to display product colours, photographs, measurements, descriptions, and other information accurately. However, colours may appear differently depending on your device and display settings.

Returns and exchanges are subject to our Refund Policy.

We may limit product availability or discontinue products where appropriate.

SECTION 6 – ACCOUNT & PAYMENT INFORMATION

We may limit or cancel orders where reasonably necessary, including orders that appear fraudulent, contain incorrect information, or cannot be fulfilled.

If an order is affected, we will use the contact information provided with the order to contact you where appropriate.

You agree to provide accurate and current billing, payment, shipping, and contact information.

For information about returns and refunds, please refer to our Refund Policy.

SECTION 7 – THIRD-PARTY SERVICES

We may provide access to third-party services, applications, payment providers, or tools that we do not directly control.

Third-party services may be governed by their own terms and privacy policies.

We recommend reviewing the applicable terms and privacy information before using a third-party service.

Any future features or tools provided through the Website will also be subject to these Terms where applicable.

SECTION 8 – THIRD-PARTY LINKS

Our Website may contain links to third-party websites, services, or content.

We do not control third-party websites and are not responsible for their content, availability, policies, or practices.

Accessing a third-party website is subject to that third party’s own terms and policies.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you voluntarily submit reviews, feedback, suggestions, photographs, or other content through the Website, you grant us permission to use, reproduce, publish, and display that content in connection with our business, subject to applicable law.

We may remove content that we reasonably consider unlawful, misleading, abusive, defamatory, offensive, fraudulent, or otherwise inappropriate.

You confirm that content you submit does not infringe the rights of third parties and does not contain malicious software or deliberately false or misleading information.

You remain responsible for content you submit.

SECTION 10 – PERSONAL INFORMATION

Personal information collected through the Website is handled in accordance with our Privacy Policy.

We may use service providers, including Shopify, payment processors, fulfilment providers, delivery partners, and other providers necessary to operate our store and fulfil orders, as described in our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

Occasionally, the Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct genuine errors and update information where necessary.

Where an error affects an order that has already been placed, we will handle the situation in accordance with applicable law and contact you where appropriate.

SECTION 12 – PROHIBITED USES

You must not use the Website or its content to:

  • violate applicable laws or regulations;
  • participate in fraudulent or unlawful activities;
  • infringe intellectual property rights;
  • harass, threaten, defame, or unlawfully discriminate against another person;
  • knowingly publish false or deceptive information;
  • transmit malicious software;
  • collect personal information without lawful authority;
  • engage in spam, phishing, scraping, or similar unauthorised activities;
  • interfere with the security or operation of the Website; or
  • attempt to bypass security or access restrictions.

We may suspend or terminate access where these Terms are materially breached.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

We make reasonable efforts to keep the Website available and functioning correctly. However, temporary interruptions may occur because of maintenance, updates, technical issues, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

To the extent permitted by applicable law, UNYX LLC and its directors, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect or consequential losses arising solely from the use of, or inability to use, the Website.

Nothing in this section affects mandatory consumer rights.

SECTION 14 – INDEMNITY

To the extent permitted by applicable law, you agree to indemnify UNYX LLC, trading as Jonalda, and its affiliates, employees, agents, and service providers against losses or claims resulting from your unlawful use of the Website, material breach of these Terms, or infringement of third-party rights.

This section does not limit any mandatory rights available to consumers.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted by law.

The remaining provisions will continue in effect.

SECTION 16 – TERMINATION

You may stop using the Website at any time.

We may suspend or terminate access where you materially breach these Terms or misuse the Website.

Rights, obligations, and liabilities arising before termination will continue to apply where appropriate.

SECTION 17 – ENTIRE AGREEMENT

These Terms & Conditions, together with the policies and notices referred to on the Website, constitute the agreement governing your use of the Website and purchases made through it.

A failure by us to enforce a provision on one occasion does not automatically constitute a waiver of that provision.

Nothing in these Terms limits rights that cannot legally be waived or excluded.

SECTION 18 – GOVERNING LAW

These Terms are governed by the applicable laws of the State of Florida, United States, subject to any mandatory consumer protection laws that may apply to you based on your country or place of residence.

If you are a consumer in the United Kingdom, nothing in these Terms is intended to deprive you of any mandatory consumer rights or protections that apply to you under UK law.

Any dispute will be handled by a court or other competent authority having jurisdiction under applicable law.

SECTION 19 – CHANGES TO THESE TERMS

The latest version of these Terms & Conditions will be available on this page.

UNYX LLC, trading as Jonalda, may update these Terms when necessary to reflect changes in our services, business practices, legal obligations, or Website functionality.

Material changes will apply from the date the revised Terms are published or from any later date stated on the page, subject to applicable law.

SECTION 20 – RETURNS & REFUNDS

If you are not satisfied with your purchase, eligible products may be returned within 30 days of delivery in accordance with our Refund Policy.

Returned products must meet the conditions stated in the Refund Policy.

To begin a return, contact:

info@jonalda.com

and provide your order number and any information reasonably required to process the request.

Return shipping costs are the responsibility of the customer for standard returns unless otherwise stated in our Refund Policy.

If an item is faulty, damaged, or incorrect, please contact us so that we can provide the appropriate solution in accordance with our Refund Policy and applicable consumer law.

Once an eligible return has been received and inspected, approved refunds are issued to the original payment method within the timeframe stated in our Refund Policy.

SECTION 21 – CONTACT US

Questions about these Terms & Conditions can be sent to:

Trading name: Jonalda
Legal business name: UNYX LLC
Company registration number: L25000171566
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Phone: +44 7488 845581
Email: info@jonalda.com
Website: https://jonalda.com

Customer service hours

Monday to Friday: 8:00–17:00
Saturday and Sunday: 9:00–16:00
Average response time: within 12 hours.