Privacy policy

Last updated: August 7, 2026

Jonalda is a trading name operated by UNYX LLC. UNYX LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our online store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose and otherwise process your personal information when you visit, use, or make a purchase or other transaction through jonalda.com, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood how your personal information is handled as described in this Privacy Policy.

Who We Are

Trading name: Jonalda
Legal business name: UNYX LLC
Company number: L25000171566
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Phone number: +44 7488 845581
Email: info@jonalda.com
Website: jonalda.com

Throughout this Privacy Policy, “Jonalda”, “we”, “us”, and “our” refer to UNYX LLC, trading as Jonalda, unless the context requires otherwise.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been anonymised or de-identified so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number and email address.
Financial and payment information, including payment card information, transaction details, payment method and payment confirmation.
Account information, including your username, password, preferences and account settings.
Transaction information, including products you view, add to your cart, purchase, return, exchange or cancel.
Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
Device information, including information about your device, browser, network connection, IP address and other identifiers.
Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, use the Services, contact us, or otherwise provide us with information.
Automatically through the Services, including information collected from your device when you use the Website and through cookies and similar technologies.
From our service providers, including providers that supply technology, payment processing, fulfilment, shipping, analytics and customer support services.
From our partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes.

Providing and Improving the Services

We may use your personal information to:

process and fulfil orders;
process payments;
arrange shipping;
process returns, exchanges and refunds;
create and manage customer accounts;
remember your preferences;
provide customer support;
communicate with you about your orders;
recommend products or content;
maintain and improve the Website and Services.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to provide or measure advertising.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those communications.

Security and Fraud Prevention

We may use personal information to:

authenticate accounts;
prevent and detect fraud;
investigate suspicious or unlawful activity;
protect the security of our Website, customers and business;
enforce our Terms and policies.

Communicating With You

We use personal information to respond to questions, provide customer support, communicate about orders, and maintain our relationship with customers.

Legal and Regulatory Purposes

We may process personal information where necessary to comply with applicable laws, respond to lawful requests, enforce our rights, resolve disputes, or participate in legal proceedings.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.

This may include:

Shopify, which provides the e-commerce platform used by Jonalda;
payment processors;
fulfilment and logistics providers;
shipping and delivery providers;
customer support providers;
IT and cloud service providers;
analytics providers;
advertising and marketing partners;
professional advisers where necessary;
government authorities or law enforcement where legally required.

We may also disclose personal information:

when you direct or consent to the disclosure;
within our corporate group or to affiliated entities;
in connection with a merger, acquisition, restructuring, financing, sale of assets or similar business transaction;
where necessary to protect our rights, users or business.

Relationship With Shopify

Our Website is hosted and supported by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve its platform and related services.

Information submitted through our Website may be transmitted to Shopify and other service providers, including providers located outside the country where you live.

Shopify may also process certain information for its own purposes in accordance with its privacy policies.

You can review Shopify’s Consumer Privacy Policy and privacy tools directly through Shopify’s official privacy resources.

Third-Party Websites and Links

The Website may contain links to websites, platforms or services operated by third parties.

We do not control these third parties and are not responsible for their privacy, security, content, availability or practices.

If you visit a third-party website, we recommend reviewing its privacy policy and terms before providing personal information.

The inclusion of a third-party link does not necessarily mean that Jonalda or UNYX LLC endorses that third party.

Children's Data

The Services are not intended for children below the age at which they may lawfully use the Services or provide personal information without parental or guardian consent in their jurisdiction.

We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information improperly, please contact us at info@jonalda.com.

Security and Retention of Your Information

We use reasonable administrative, organisational and technical safeguards intended to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for purposes including:

providing the Services;
maintaining customer accounts;
processing and documenting transactions;
complying with legal and tax obligations;
resolving disputes;
preventing fraud;
enforcing our agreements.

The precise retention period may vary depending on the type of information and applicable legal requirements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to access or know what personal information we hold about you.
Right to correction of inaccurate personal information.
Right to deletion of personal information in applicable circumstances.
Right to portability of certain personal information.
Right to object to certain types of processing.
Right to restrict processing in applicable circumstances.
Right to withdraw consent where processing is based on consent.
Right to opt out of marketing communications.

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise a privacy right, contact us at:

info@jonalda.com

We may need to verify your identity before processing certain requests.

Rights of UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection law.

These may include:

the right to object to certain processing;
the right to restrict processing;
the right to withdraw consent;
the right to request access, correction, deletion or portability;
the right to lodge a complaint with the relevant data protection authority.

Where we rely on consent, withdrawing consent will not affect processing that occurred lawfully before your withdrawal.

Marketing Preferences

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link included in the email.

Even if you opt out of promotional communications, we may still send necessary service-related communications, such as:

order confirmations;
shipping notifications;
account notices;
return or refund communications;
security or legal notices.

Complaints

If you have a complaint about how we handle your personal information, please contact us first at:

info@jonalda.com

Depending on where you live, you may also have the right to complain to your local data protection authority.

Residents of the United Kingdom may have the right to contact the Information Commissioner's Office (ICO).

Residents of the European Economic Area may have the right to contact the competent supervisory authority in their country of residence.

International Transfers

Because UNYX LLC is based in the United States and we use service providers operating internationally, your personal information may be transferred, stored or processed outside the country where you live.

Where required by applicable law, we use recognised safeguards for international transfers of personal information.

For transfers from the United Kingdom or European Economic Area, these safeguards may include:

recognised adequacy mechanisms;
Standard Contractual Clauses;
UK-approved international data transfer mechanisms;
other lawful transfer safeguards available under applicable data protection law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

our business practices;
the Services;
legal or regulatory requirements;
technology;
service providers.

When we update this Privacy Policy, we will publish the revised version on this Website and update the Last updated date where appropriate.

Contact Information

Jonalda is a trading name operated by UNYX LLC.

Store name: Jonalda
Legal business name: UNYX LLC
Company number: L25000171566
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Phone number: +44 7488 845581
Email: info@jonalda.com
Website: jonalda.com